UNIQUE Hotels
General
Q: What is Unique Hotels of Israel?
A: Unique Hotels of Israel is a curated collection of boutique hotels and unique stays across Israel. We are not a mass booking platform, but a carefully selected portfolio of properties chosen for their hospitality experience, design, service, location, and character.
Q: How is Unique Hotels different from other booking platforms?
A: We focus on a refined and high quality selection of boutique hotels, instead of overwhelming you with endless options. Bookings are made directly with the hotel, ensuring the best available rate. We also bring together exclusive offers, deals, and special packages in one place. Some hotels offer vouchers and unique experiences such as spa days, day passes, and chef dining.
Q: How can I contact you?
A: You can use the “Contact Us” form on the website for any general inquiries about the platform, hotels, membership club, events, vouchers, and more. In some cases, additional contact options such as WhatsApp or email may also be available depending on the service.
Bookings, Payments and Changes
Q: How do I make a booking?
A: On each hotel page, you will find a “Book Now” button or link. Clicking it will take you directly to the hotel’s booking engine, where you can complete your reservation, payment, and room selection.
Q: Who do I pay for my booking?
A: Payment is made directly to the hotel. Unique Hotels does not charge you or collect any commission.
Q: Do you guarantee prices or availability?
A: Availability, pricing, and cancellation policies are managed independently by each hotel. While we strive to provide accurate and updated links, final pricing, availability, and terms are determined by the hotel.
Q: How can I modify or cancel a booking?
A: Any changes or cancellations must be handled directly with the hotel where the booking was made. The Unique Hotels team is always happy to assist and guide you, but all changes are carried out directly with the hotel.
Offers, Deals and Gift Shop
Q: What does your offers page include?
A: The offers page gathers all promotions, packages, and deals from the hotels in our collection, exactly as presented on their official websites. Instead of browsing multiple sites, you can easily explore all current offers in one place, including free nights, seasonal packages, spa deals, romantic weekends, and more.
Restaurants, Spa and Day Experiences
Q: Can I visit the hotel restaurant without staying at the hotel?
A: In some hotels, chef restaurants are open to the general public, while in others they are primarily reserved for guests. As policies vary, we recommend checking the specific details such as opening hours, kosher status, and reservations on the hotel page or the restaurant’s website.
The Collection – Hotels on the Website
Q: How can I find the right hotel for me?
A: We’ve created a smart AI assistant Especially for Unique Hotels that helps match you with the perfect hotel based on your preferences and style, highly recommended to try. Simply click the WhatsApp button on the website and start chatting.
You can also search using filters by region such as North, South, Tel Aviv, Jerusalem, Desert, Golan Heights, Galilee, Haifa, Akko and more, or by type of stay like romantic, family, urban, desert, spa, culinary, adults only and more.
Each hotel page includes detailed information about the experience, atmosphere, and who it’s best suited for, so you can quickly find your perfect match.
Unique Travelers Club
Q: What is the Unique Travelers Club?
A: Unique Travelers is the membership club of Unique Hotels, offering access to a world of exclusive benefits. Members receive updates on special offers, enjoy preferred conditions, and may even receive complimentary nights depending on club policies and participating hotels.
Q: How do I join the club?
A: You can join through the dedicated page on the website: Unique Travelers Club. Simply fill in a short form, confirm your registration, and we’ll make sure you’re the first to hear about special offers and exclusive deals.
Events, Business and Team Activities
Q: Can I host a corporate event, team building day, or conference at one of the hotels?
A: Yes. Some hotels in the collection are especially suited for corporate events, team building days, workshops, and small conferences. To receive guidance and tailored options, you can submit your details through our events page.
Q: What about family events such as Shabbat Chatan, bar or bat mitzvah, or an intimate wedding?
A: Yes. Some hotels are ideal for intimate family events. When filling out the event inquiry form, simply mention that it’s a family event, and we or the hotel teams will get back to you with a tailored proposal.
Bloggers and Content Creators
Q: I’m a content creator in travel and hospitality. Can I collaborate with you?
A: Absolutely. We have a dedicated page for bloggers and content creators where you can submit your details and apply for collaborations. We review all requests and evaluate potential partnerships with both the hotels and the brand.
Hotel Owners – Join the Collection
Q: I own a hotel or boutique accommodation. How can I join the collection?
A: If you believe your property fits the Unique Hotels collection, you can submit your details through the dedicated Hoteliers page. We evaluate each property based on criteria such as hospitality experience, design, service level, reviews, and overall uniqueness before deciding whether to include it in the collection.